Should we distribute our product first, or should we advertise first? - KQ Den

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Sunday, 30 September 2018

Should we distribute our product first, or should we advertise first?

I would say neither distribute nor advertise. The first thing a company should do is: EXPERIMENT!
Why is it that a lot of products, services, and strategies fail after a short period of time? Well, because they are based on assumptions and hopes rather than tests and validated hypotheses.
Whether you’re a corporate or a small/medium business, you can never predict what your potential customer’s need is. You can’t know if your product has the adequate characteristics or if the UX is aligned with the design. You can ignore little, yet crucial, details about your service and end up wondering where it all went wrong.
You got to know who is your buyer persona, what their purchasing behavior is, what needs they have, what motivations they have, what they think of your brand, how will they react to your product. Experiment to gather feedback and Data. Adjust and repeat.
Distribute the product and test it.
Once you’ve done this efficiently and effectively, only then does it make sense to advertise. Otherwise, it’s just a waste of money and time.
You can either hire a head of experimentation or run your own experiments. In fact, you have many options available to you depending on your hypotheses, because you obviously can’t run the same test for a product and a Marketing strategy and you can’t understand customer insights and comprehend the human behavior all by following the same process.

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